Frequently asked questions
You will be charged as follows:
Ocean
- Duty assessed by customs if your package is over $100 USD and selected, plus freight.
- Or 35% Service Charge of the total item value plus any applicable Freight.
Air
- Duty assessed by customs if your package is over $100 USD is selected for assessment .
- Or 30% Service Charge of the total item value plus the weight.
- Personal imports with a FOB (free on Board) value of US$100 or less will not be subject to import charges.
- Goods imported for commercial use will be subject to import charge, regardless of the FOB value.
IMPORTANT NOTE - if you place separate orders on Amazon, Walmart, SHEIN or TEMU and your orders are combined in 1 package, you will be charged the FULL VALUE of all the combined items in the package.
Orders are not considered as separate when they arrive in 1 package with 1 tracking number.
There are no exceptions.